Managing The Built Environment

There are certain realities with implementing an IWMS / CAFM / CMMS system. I find that the right process is critical to success and is often overlooked. Here is what I recommend in a nutshell: Continue reading »

I recently did a benchmarking study for a client who was trying to rationalize their office space allocation standards while planning for a major relocation. The relocation would result In a lot of change for many employees currently in a mix of old furniture and no real standards in older leased space.

The study was based on my ‘Intelligent Benchmarking’ model so it was highly focused on solutions and in addition to collecting data, the main objective was to collect information on practices, lessons learned, successes and issues. Continue reading »

I recently conducted a benchmarking exercise using my Intelligent Benchmarking principles. The study clearly demonstrated why implementing change is how leaders in Facility Management beat their peers and deliver results for their organization. Continue reading »

I’m very happy that my article “Make Your Memos Hit The Mark” is the cover article for the January issue of Buildings Magazine. This is a great US based magazine for both Facilities Managers and Building Managers.

While it’s nice to have your ideas and concepts features by a magazine like Buildings, I’m glad that Buildings is putting focus on the non-technical skills in the industry. Continue reading »

Getting your senior management to approve implementing a system is tough, whether it’s Computer Aided Facility Management (CAFM) or a Computerized Maintenance Management System (CMMS).

To start, they may not understand the Facilities Management function and it’s importance, so they may not recognize the benefits of having a system. Rather than trying to focus on the facility related details, I suggest you focus on information as a key selling point. Continue reading »

When’s the last time you got out of your office? If you don’t attend Facility Management or Property Management related trade shows and conferences, you aren’t keeping up with the industry and your colleagues and you aren’t discovering solutions and products that will benefit your company. Continue reading »

At this year’s IIDEX / Neocon Conference in Toronto, I had a chance to speak to a room full of facility and property management professionals about promoting their FM role within their organizations. In most of my discussions with facility managers, their profession doesn’t get as much recognition in their organizations as other departments or groups. It’s time that changed. Continue reading »