Jul 28

On a forum recently, a Facility Manager was looking for ways to save costs at his facility due to the current economic pressures. He identified a few things he was doing, mostly the common low hanging fruit items, and asked for ideas.

Having  been in that situation as an FM and responded to it as a supplier, I learned that a good source for cost savings ideas can be your suppliers. Yes, it can happen, but you need to approach it properly. Continue reading »

Jul 22

The search term “penalize your supplier” in a Google search recently led someone to my web site, www.StrategicAdvisor.ca

They landed on our performance measurement article, which certainly has those words in the content, but then they quickly went somewhere else - probably because we don’t talk about penalizing suppliers - we focus on managing supplier performance to get results in a proactive, constructive way. Continue reading »

Jun 21

My recent magazine article on getting the right service level from your outsourced (or subcontracted) service provider has been published and already I’ve received positive feedback. This article came from a startling statistic from a recent IFMA research report that said getting the right service was an issue with 78% of the facility executives surveyed. Continue reading »

Sep 22

Have you updated your contract management yet?

Contract management is moving from legal terms and specifications to an important tool between you and your service provider to ensure success. Continue reading »