When’s the last time you got out of your office? If you don’t attend Facility Management or Property Management related trade shows and conferences, you aren’t keeping up with the industry and your colleagues and you aren’t discovering solutions and products that will benefit your company. Continue reading »
At this year’s IIDEX / Neocon Conference in Toronto, I had a chance to speak to a room full of facility and property management professionals about promoting their FM role within their organizations. In most of my discussions with facility managers, their profession doesn’t get as much recognition in their organizations as other departments or groups. It’s time that changed. Continue reading »
I was pleasantly surprised at how many people attended my seminar on Benchmarking at IFMA’s World Workplace in Orlando earlier this month. As usual, I brought some take-home material for the audience, but I ran out. In fact, a number of people had to stand at the back of the room.
I think it’s because the topic wasn’t just about traditional benchmarking. I emphasized the ‘Beyond’ part of benchmarking where traditional benchmarking, compare published results with yours – is only the first step in a process.
Here is a quote that pretty well sums it up for traditional benchmarking:
“what gets copied is the symptom of success, not the cause” – Dr. Ed. Baker, Ford Motor Company
I was interviewed and featured in a National Post article (a national Canadian newspaper) on the 28th of August, the same day as World FM Day, sponsored by Global FM (an alliance of FM organizations) along with IFMA, BIFM, AFE, FMA, SAFMA, ABRAFAC, HFMS and FM Arena.
The focus of the article was on the role of Facility Managers in green management of facilities. I was interviewed to give my perspective on the overall role of FM. Continue reading »
Some people simply use benchmarking results to justify the status quo.
Since raw benchmarking results can be deceptive, this is easy to accomplish. Unfortunately, this is not what Benchmarking is meant to do.
Really, Benchmarking is the just the first step in an important process to improve what you do. Continue reading »
Some recent discussions with senior facility managers at an IFMA networking event really hit home.
In my latest article, which appears in the September issue of Canadian Facility Management and Design, I talk about implementing leading practices used by the largest and most successful professional FM companies. Continue reading »
The list was put forward by APPA, the North American association for educational facilities in their ‘2007 Thought Leaders Series’ report: Continue reading »
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