Managing The Built Environment

FM is a complex, issues based role. I’ve learned along the way that nobody in the industry knows it all, and the best way to be successful is to leverage the knowledge and great ideas of others, including your staff, colleagues and suppliers.

Recently, I delivered a 3 day workshop on Strategic Facilities Management in Dubai. The location was spectacular, naturally, and the audience was diverse, interesting and most importantly, keenly interested in enhancing their skills and knowedge in the profession, which is quickly emerging in the Middle East.

While the 3 day workshop had many individual modules, the last session was on developing FM skills. This  included an example from my past, dating over 15 years ago from a teamwork exercise while working in the Facility Management department of a major company.

It was so compelling about the the value of teamwork, I still had the exercise booklet. Continue reading »

The list was put forward by APPA, the North American association for educational facilities in their ‘2007 Thought Leaders Series’ report: Continue reading »

If you are like most Property and Facility Managers, you are inundated with data and information on a daily basis yet not much of it helps you make decisions. Continue reading »

The reality of the Facility and Property Management industry is that most managers and staff have strong technical skills but less experience and training in the management and business skills they need to fully benefit from their technical knowledge, improve their careers and benefit their employers. The need to focus on non-technical aspects of Facility and Property Managers skills is confirmed by two recent reports: Continue reading »

I see a trend when talking with senior facility and property professionals about their processes and systems. The trend is a lack of visibility into crucial aspects of their costs and activities. Continue reading »